At Clear Fundd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect the folloprogressg types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and account preferences.
  • Financial Information: When you subscribe to our paid services, we collect payment information, billing address, and transaction details. Note that payment card information is processed by our third-party payment processors and is not stored on our servers.
  • Profile Information: Information you provide in your user profile, including professional background, financial goals, and profile picture.
  • Communication Data: Information you provide when you communicate with us, including emails, chat logs, and feedback forms.
  • User Content: Information you input into our tools or post on our platforms, such as budget data, planning details, and financial goals.

1.2 Usage and Technical Information

We automatically collect certain information when you visit, use, or navigate our website:

  • Device Information: Computer or mobile device information, including device type, operating system, and browser type.
  • Log Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Pages visited, time spent on pages, click-through patterns, and other information about how you use our website and services.
  • Location Data: General location information inferred from your IP address.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

  • To provide and maintain our website and services
  • To personalize your experience and deliver content relevant to your interests
  • To develop new products, services, features, and functionality
  • To process transactions and send related information, including confirmations and receipts
  • To respond to your comments, questions, and requests
  • To provide customer support and address technical issues

2.2 Communication

  • To send administrative information, such as updates to our terms, conditions, and policies
  • To send you marketing and promotional communications (with your consent where required by law)
  • To respond to your inquiries and provide customer service
  • To send you technical notices, updates, security alerts, and support messages

2.3 Analysis and Improvement

  • To analyze usage patterns and trends to improve our website and services
  • To monitor and analyze the effectiveness of our marketing campaigns
  • To conduct research and development for future services
  • To enhance the security and functionality of our website

2.4 Legal and Safety Purposes

  • To comply with applicable laws, regulations, and legal processes
  • To protect our rights, privacy, safety, or property
  • To detect, prevent, or address fraud and other illegal activity
  • To enforce our Terms and Conditions and other agreements

3. How We Share Your Information

We may share your information in the folloprogressg circumstances:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These third parties are contractually obligated to use your personal information only for the purposes for which we disclose it to them.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

3.4 With Your Consent

We may share your information with your consent or at your direction.

3.5 Aggregated or Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Update

You can access and update certain personal information within your account settings or by contacting us directly.

4.2 Data Subject Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete personal information
  • Request deletion of your personal information
  • Restrict or object to our processing of your personal information
  • Receive your personal information in a structured, commonly used format
  • Access consent where we rely on consent to process your personal information

4.3 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails, adjusting your communication preferences in your account settings, or contacting us directly.

4.4 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy section below.

4.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@clearfundd.com or through the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain security measures including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Regular security training for our staff
  • Incident response procedures

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information and whether we can achieve those purposes through other means
  • The applicable legal requirements

When we no longer need to retain your personal information, we will securely delete or anonymize it.

7. International Data Transfers

Clear Fundd is based in the United Kingdom, and we process and store information on servers located in the UK and European Economic Area (EEA). However, we may transfer, store, and process your information in countries other than your country of residence.

When we transfer personal information outside the UK or EEA, we ensure that appropriate safeguards are in place to protect your information and to ensure that a similar level of protection is applied to your personal information. These safeguards may include:

  • Transferring to countries that have been deemed to provide an adequate level of protection
  • Using specific contracts approved by relevant authorities (such as the Standard Contractual Clauses)
  • Implementing additional security measures as required

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knoprogressgly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 18 has provided personal information to us, please contact us at privacy@clearfundd.com.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 Types of Cookies We Use

We use the folloprogressg types of cookies:

  • Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

9.3 Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Check the help section of your browser for instructions on how to manage your cookie settings.

You can also opt-out of specific categories of cookies through our cookie consent tool when you first visit our website, or by clicking the "Cookie Preferences" link in the footer of our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@clearfundd.com

Postal Address: 173 Oxford St, London, W1D 2JR, United Kingdom

Phone: +44 911 213 0804

For data subjects in the European Union, please note that you have the right to lodge a complaint with your local data protection authority if you believe that we have violated your privacy rights.