Clear Fundd

1. Subscription Services

1.1 Refund Eligibility for Subscription Services

Clear Fundd offers various subscription plans for our financial analytics tools and educational resources. Our refund policy for subscription services is as follows:

1.2 Subscription Cancellations

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Upon cancellation:

• You will continue to have access to the subscription services until the end of your current billing cycle.
• Your subscription will not automatically renew for the next billing period.
• No partial refunds will be provided for the unused portion of your current billing cycle unless otherwise specified in this policy.

1.3 Pro-rated Refunds

For annual subscriptions canceled after the 30-day money-back guarantee period, we may, at our discretion, offer a pro-rated refund for the unused portion of your subscription under certain circumstances, such as:

• Extended service outages or technical issues that significantly impact your ability to use our services
• Major changes to our service offerings that materially reduce the value of the subscription
• Documented extenuating personal circumstances (e.g., medical emergencies, financial hardship)

Pro-rated refund requests will be evaluated on a case-by-case basis.

2. One-Time Purchases

2.1 Digital Products

For one-time purchases of digital products (e.g., financial courses, e-books, or downloadable tools), the folloprogressg refund conditions apply:

• We offer a 14-day money-back guarantee from the date of purchase.
• To be eligible for a refund, you must provide a valid reason for your dissatisfaction with the product.
• Refunds will not be provided if there is evidence that the digital product has been extensively downloaded, copied, or used.

2.2 Consultation Services

For one-time consultation services or personalized financial planning sessions:

• Cancellations made at least 48 hours before the scheduled session are eligible for a full refund.
• Cancellations made less than 48 hours before the scheduled session are eligible for a 50% refund or the option to reschedule.
• No refund will be provided for missed sessions without prior notice.
• If you are not satisfied with a completed consultation session, you may request a review within 7 days. Refunds may be provided at our discretion based on the specific circumstances.

3. Conditions for Refund

To be eligible for a refund, you must meet the folloprogressg conditions:

• The refund request must be made within the specified refund eligibility period.
• You must provide a valid reason for requesting the refund.
• Your account must be in good standing, with no violations of our Terms and Conditions.
• For subscription services, you must not have previously received a refund for the same subscription.

3.1 Non-Refundable Items

The folloprogressg are generally not eligible for refunds:

• Subscriptions canceled after the money-back guarantee period (except as specified in section 1.3)
• Digital products that have been downloaded, accessed, or used extensively
• Customized services or products specifically created for you
• Promotional or discounted purchases explicitly marked as non-refundable
• Purchases where there is evidence of fraud or abuse of our refund policy

4. Refund Process

4.1 How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at support@clearfundd.com or through the contact form on our website.
2. Provide your order number or subscription details.
3. Explain the reason for your refund request.
4. Include any relevant information or documentation that may support your request.

4.2 Refund Review Process

Once we receive your refund request, the folloprogressg process will be followed:

1. We will acknowledge receipt of your request within 2 business days.
2. Our team will review your request and account history to determine eligibility based on this policy.
3. We may contact you for additional information if needed.
4. A decision regarding your refund request will typically be made within 5-10 business days.

4.3 Refund Processing Time

If your refund request is approved:

• Refunds will be processed to the original payment method used for the purchase.
• Credit card refunds typically take 5-10 business days to appear on your statement, depending on your financial institution.
• Other payment methods may have different processing times.
• You will receive a confirmation email once the refund has been processed.

5. Special Circumstances

5.1 Service Outages or Technical Issues

If you experience significant service outages or technical issues that prevent you from accessing or using our services:

• Document the issues, including dates, times, and descriptions of the problems.
• Report the issues to our support team as soon as possible.
• We may offer service credits, extended subscription periods, or refunds based on the severity and duration of the issues.

5.2 Account Termination

If we terminate your account due to violations of our Terms and Conditions:

• No refund will be provided for the current billing period.
• Future subscription renewals will be canceled automatically.

If you choose to terminate your account:

• Refunds will be processed according to the standard refund eligibility criteria outlined above.
• Any pending refund requests will still be processed based on their merits.

5.3 Promotional or Discounted Purchases

For services or products purchased with promotional codes, discounts, or as part of special offers:

• Refund eligibility may differ from our standard policy.
• Any special refund conditions will be communicated at the time of purchase.
• If a refund is approved, it may be limited to the actual amount paid after discounts.

6. Disputes and Chargebacks

We encourage you to contact our customer support team directly regarding any issues with your purchase before initiating a dispute or chargeback with your payment provider. This allows us to address your concerns promptly and directly.

If you file a chargeback with your payment provider before contacting us or while a refund request is being processed:

• Your account access may be suspended during the chargeback investigation.
• If the chargeback is found to be unwarranted or fraudulent, you may be responsible for any fees or penalties imposed by payment processors.
• Repeated unwarranted chargebacks may result in permanent account termination.

7. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. For significant changes, we will make reasonable efforts to notify you through our website or by email.

The refund policy in effect at the time of your purchase will apply to your transaction.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at:

We are committed to resolving customer concerns fairly and efficiently, and we will make every reasonable effort to address your refund request in a timely manner.